Cancellation & Refund policy

Cancellations:

As a general rule, all sales made on Theekshana IAS are final and you shall not be entitled to cancel your order once you have received confirmation of the same. Theekshana IAS reserves the sole right to cancel any order as per our discretion in case (i) we are unable to deliver the order in a satisfactory manner and/ or (ii) the user tries to take advantage of the system which violates the Terms of Use. Theekshana IAS will ensure that any communication of cancellation of an order or any applicable refund will be made within a reasonable period of time.

No cancellations are entertained for those products that the Theekshana IAS marketing team has given special offers on for various purposes including but not limited to special occasions like Holi, Diwali, Valentine's Day, specific examination etc. These are limited occasion offers and therefore cancellations are not possible.

Refunds:

You shall be entitled to a refund only if Theekshana IAS is unable to deliver your order. For refund requests please email to theekshanaias@gmail.com within 24 hours from the time of purchase. All refunds will be processed on a prorated basis, depending on the service already delivered by Theekshana IAS. Refunds will be done directly to the original payment mode within seven working days of finalization of the claim.